Although you are participating in a UF program offered through a non-traditional site or modality, the academic regulations of the university still apply. Please familiarize yourself with the applicable regulations outlined in your catalog.
Online programs at UF are managed in many different ways. You will need to contact your program coordinator to find out whether you will register yourself using the UF online registration system (ONE.UF,) or if your program manager will complete registration for you. Whatever system is used, keep in mind that there may be financial implications for adding a course beyond the scheduled registration deadlines for your program.
Using your GatorLink username and password, log on to ONE.UF. If you need assistance, please email or call the help desk at (352) 392-HELP. Once in ONE.UF, go to Registration Holds to view the holds on your record that could prevent you from registering or being registered by your program personnel. If you will be registering yourself, go to Register Now (Select Fall, Spring, Summer)
Most Common Holds Preventing Registration
Dropping a course after it has already begun can have academic and financial implications. Your course's drop period depends on the beginning and end date of your course. Many online programs follow a nontraditional calendar. Be sure to check your program's drop dates and understand these considerations.
Consult your program personnel regarding dropping a course. They will either give you instructions for doing this online via ONE.UF, or complete the drop on your behalf.
We understand many unexpected events may cause you to decide to withdraw from the University of Florida (UF), but withdrawing has many important consequences, both academic and financial. To be sure you are making an informed decision, we urge you to contact your program advisor.
If you decide to withdraw, the instructions and forms may be found here.
Grades are generally available 10 days after your course ends. As many online programs have unique academic calendars, you should contact your program coordinator to find out when you may view your grades.
Your grades may be viewable to you on Sakai (or another online course delivery platform) before they are posted to your official transcript on ONE.UF. If you are ordering a transcript, please check that your grades are posted on ONE.UF prior to placing your order.
Your grades are official once you can view them on ONE.UF. To view, go here. Look under the heading "My Record" on the left side of the page. You may have to click the little orange triangle beside the heading to get the subheadings to display. From there, you can click on "Final Grades."
For more information regarding grades and related policies, click here and go to Grades and Exams.
Degree or certificate candidates for graduation must complete an online degree application on ONE.UF by the deadline. (Select My Record > certificate/degree application from the ONE.UF left menu.)
Students must apply in the term in which they expect to graduate, regardless of application in previous terms. All requirements for the award must be completed as of the date of certification, which occurs after the scheduled commencement ceremonies each term. Students who have completed all the requirements for their degree cannot return the following semester to take additional coursework, but will be required to graduate.
Diplomas will be mailed approximately eight to twelve weeks after commencement to your permanent home address. Please verify this address in ONE.UF. (Log on to myUFL portal > from the main menu, go to My Account > choose Update my Directory Profile > Permanent Home Data.
A transcript is a comprehensive record of an individual's academic progress, including transferred undergraduate courses, credit earned by examination and degrees awarded. Your name will appear on your transcript as it appears on your university record.
Official transcripts include the university seal and the signature of the registrar. UF transcripts are printed on security paper that includes tests for authenticity. When mailed, transcripts arrive in sealed envelopes with the seal and signature of the registrar across the back flap of the envelope.
Current and former students will need a valid GatorLink account to log on to ONE.UF to order UF transcripts or to view and print an unofficial copy of their transcripts. While unofficial transcripts may not be accepted as official by other institutions or potential employers, they are available for your immediate review and can be used for advising, interviews, etc.
To access the online system to order a transcript or view/print your unofficial transcript:
For additional questions, check the Frequently Asked Questions for help.
UF transcripts cannot be released until all UF obligations are satisfied. Check your holds on ONE.UF to determine if you have an outstanding financial obligation before ordering a transcript.
Financial obligations can be viewed and/or paid by going to ONE.UF and clicking on the Financial Services link under My Online Services. Click on Student Center to see your Service Indicators (financial holds) and/or unpaid charges. If you need additional assistance regarding a financial obligation, contact University Bursar at firstname.lastname@example.org.
All students who have submitted an application for graduation are required to complete the graduation survey regarding their experience with the university during their final term of enrollment. There will be a link in the information area in the center of ONE.UF once the survey has opened for the term. Failure to complete this requirement will result on a hold being placed on the release of the transcript.
Students who have received educational loans for paying the cost of their education are required to complete an online exit interview in which responsibilities for repayment are detailed. A hold will be placed on graduating students' records until they have completed the online exit interview. (ONE.UF > Financial Services)
Payment is made via credit card when the online order is placed.
Students ordering transcripts sent to overseas locations may wish to consider using a trackable service such as FedEx or UPS due to the unreliability of international delivery. The instructions for placing an expedited, trackable order are:
Email the Registrar's Office
Call the Registrar's Office
Records and Registration 352-392-1374 Veterans Affairs Certification 352-294-2948 Fax Number 352-846-1126
222 Criser Hall 8:00 a.m. to 5:00 p.m., Monday through Friday
Office of the University Registrar PO Box 114000, 222 Criser Hall Gainesville, FL 32611-4000
The Division of Enrollment Management (DEM) defines a written student complaint as a letter from a currently enrolled student addressed to a member of the staff in the DEM detailing a specific complaint. An email is not considered to constitute a written complaint in the context of this policy. Student issues that fall under an existing formal and established appeals process or that are not related to the DEM mission are excluded from this procedure and should follow the established appeal process.
Steps for processing written student complaints:
The student always retains the right to pursue the issue directly with the University of Florida Ombuds. The last university official to address the student's complaint, whether the resolution was in the student's favor or not, constitutes resolution of the issue.
To submit a written complaint to the Office of the University Registrar, direct your letter to Aigi Adesogan, Associate University Registrar Office of the University Registrar PO Box 114000 Gainesville, FL 32611-4000
An exception would be complaints involving the university registrar; for such issues, complaints should be submitted to the vice president for enrollment management.